Last Updated: August 18, 2026
This Privacy Policy explains how Talo Stays LLC (“Talo Stays,” “we,” “us,” “our”) collects, uses, and shares information when you visit this website, contact us, or book a stay at Anchorage Cottages.
1. Information We Collect
Information you provide to us. When you submit our contact form, we collect your name, email address, and phone number (if provided), along with whatever message or inquiry details you send us. When you book a stay through our booking widget, we collect the information needed to process your reservation — your name, email address, check-in and check-out dates, number of guests, and any other details you provide as part of booking.
Information collected automatically. We use Google Analytics to understand how visitors use this site. Google Analytics automatically collects information like your IP address, browser and device type, pages visited, how long you spent on them, and the site or search engine that referred you here. This is aggregate, usage-level information — it helps us understand what’s working on the site, not to identify you personally.
Phone calls. If you call the phone number listed on this site, your call may be answered and handled by an AI-assisted answering service, which may take a message on your behalf and, in doing so, may record or transcribe the call.
2. How We Use Information
We use the information we collect to process and manage your reservation, respond to your questions or requests, communicate with you before, during, and after your stay, and understand and improve how our website performs.
3. How We Share Information
We don’t sell your personal information. We share it with the third-party service providers who help us operate our business and process your stay, including:
- Hostfully — our property management and booking platform, which stores your reservation details.
- Stripe — our payment processor, which handles payment information directly; we do not store your full payment card details ourselves.
- Google Analytics — for website usage and traffic analysis, as described above.
- Our AI-assisted phone answering service, for handling and routing calls to the number listed on this site.
We may also share information if required by law, or to protect the rights, safety, or property of Talo Stays, our guests, or others.
4. Cookies
This site uses cookies, including those set by Google Analytics, to help us understand site traffic and usage. You can control or disable cookies through your browser settings; doing so may affect some site functionality.
5. Data Retention
We retain your information for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining reservation records, complying with legal and tax obligations, and resolving disputes.
6. Your Choices
You can ask us to access, correct, or delete the personal information we hold about you by contacting us using the information below. We’ll respond to reasonable requests, subject to any records we’re required to keep for legal, tax, or accounting purposes.
7. Children’s Privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
8. Security
We use reasonable administrative and technical safeguards to protect the information we collect, but no method of transmission or storage is completely secure, and we can’t guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at admin@talostays.com or the phone number listed on this site.